Starting in Melaka

Trusted elderly care support for busy Malaysian families

Because loving our parents doesn’t mean we can be there 24/7.

JagaTua helps families arrange trusted elderly companion care, respite support, dementia-friendly routine visits, and post-discharge home support — so your loved ones are not left alone, and you don’t have to carry everything by yourself.

An extra pair of trusted hands — not to replace family, but to support family.

Companion visits and simple routines at home
WhatsApp updates so families are not left guessing
Practical non-emergency support for real family needs
Built for daughters and sons trying their best

For moments when work, distance, burnout, and worry all happen at once.

For the daughters and sons who are trying their best

You may be working, caring for children, living far away — or simply tired.

You may feel guilty because your parent keeps calling, asking to go home, or needing attention all the time. We understand. JagaTua was created for families who need an extra pair of trusted hands — not to replace family, but to support family.

Care pressure can look like…
  • Working hours
  • Small children
  • Distance
  • Repeated calls
  • A recent discharge
  • Anxiety when your parent is alone
  • A helper who is not available
  • A family member who needs rest
What We Offer

Practical support, designed around real home situations

From companionship to dementia-friendly routines and safer settling after discharge — all non-emergency support families actually need.

Elderly Companion Visit

For elderly parents who need someone to accompany them at home while family is working, resting, or away.

Includes: companionship, simple conversation, meal and water reminder, light activity, basic safety observation, and WhatsApp update to family.

Dementia Routine Visit

For elderly parents with forgetfulness, early dementia, repeated calling, wandering risk, or anxiety when left alone.

Includes: calm companionship, familiar routine support, simple cognitive activity, reassurance, redirection, and family update after session.

Respite Care for Family Caregivers

For family members who need a break without feeling guilty.

Suitable for: children caring for elderly parents, spouse caregivers, families with no helper at home, and working adults who need short-term support.

Post-Discharge Home Support

For elderly patients recently discharged from hospital who need help settling safely at home.

Includes: basic home readiness check, medication routine reminder, follow-up appointment reminder, mobility and fall-risk observation, and family guidance on next steps.

Especially helpful when the hospital says “boleh discharge”, but the family is not fully ready at home.

How It Works

Four simple steps to arrange support

01

Tell us what your family needs

Fill in our booking form or WhatsApp us with your parent’s condition, location, preferred date, and support needed.

02

We match a suitable caregiver

We arrange a caregiver based on needs, timing, location, and level of support required.

03

Caregiver visits your home

The caregiver provides companion care according to the agreed scope.

04

You receive an update

After the session, you receive a WhatsApp update so you know how your parent is doing.

Who Is This For?

Families with elderly parents who are still at home

JagaTua is suitable for families with elderly parents who are living alone, forgetful, mildly confused, diagnosed with dementia, recently discharged from hospital, frail but still at home, or needing companionship and supervision while family is away.

Living alone Dementia support Post-discharge Loneliness or anxiety

Why Families Choose JagaTua

  • Family-centered care — emotional, sensitive, and deeply personal.
  • Clear communication — WhatsApp updates after sessions.
  • Built with healthcare-informed awareness — designed around real dementia, hospital discharge, and caregiver burnout challenges.
  • Practical support — not complicated packages, just help families actually need.

Our Care Standards

Before families book, we want them to know how each visit is kept clear, safe, and appropriately scoped.

  • Caregiver screening before assignment
  • Clear family instructions before each visit
  • WhatsApp update after session
  • Escalation advice if medical concerns arise
  • Non-emergency companion support only
Trial Visit & Monthly Care Packages

Start simple, then choose your rhythm

Start with a simple trial visit, then choose a monthly rhythm if your family needs regular support.

Monthly Care Packages

For families who need regular support.

Light support and occasional respite4 visits / month
More consistent help for working families8 visits / month
Frequent routine and supervision12 visits / month

Custom plans are available depending on location, timing, and care needs.

Request Monthly Package

⚠ Important Note

JagaTua provides non-emergency companion and family support services. We are not an emergency response service. For medical emergencies such as chest pain, breathing difficulty, stroke symptoms, collapse, severe bleeding, or reduced consciousness, please call emergency services or go to the nearest Emergency Department immediately. JagaTua does not replace hospital care, doctor consultation, nursing care, or medical treatment.

Frequently Asked Questions

Clear answers for families before they arrange support

Is this a nursing service?
JagaTua mainly provides elderly companion care, respite support, routine supervision, and family care coordination. If nursing-level care is required, we will advise accordingly.
Can you care for dementia patients?
Yes, we can support elderly clients with forgetfulness or dementia, depending on severity and safety level. A short assessment will be done before confirming the booking.
Can I book for my mother or father even if I am not at home?
Yes. Many families book for their parents while they are working or living away. We will require clear instructions, emergency contact details, and consent from the responsible family member.
Will I receive updates?
Yes. Families will receive a WhatsApp update after the session.
Which areas do you cover?
We are starting in selected areas in Melaka. More locations will be added gradually.
Can I request the same caregiver?
Yes, subject to caregiver availability.
Do you provide overnight care?
Overnight care may be available depending on caregiver availability and the client’s condition. Please WhatsApp us for assessment.
For Caregivers

Join the JagaTua caregiver network

Are you experienced in elderly care, patient care, or family support? We are looking for reliable, kind, and responsible caregivers to join the JagaTua caregiver network.

Nurse Clinic assistant Caregiver Physiotherapy assistant Elderly companion Babysitter willing to support elderly clients Nursing & healthcare student

Suitable for kind, patient, reliable individuals who are comfortable supporting elderly clients at home.

Apply to Join Caregiver Network

Need help arranging care for your parent?

WhatsApp us and tell us your elderly parent’s age, main condition or concern, location, preferred date and time, and type of support needed.